Guideline 1:
We know the importance of customer satisfaction: the technology and quality of our products as well as the quality of our services are decisive for our success.
Guideline 2:
We grasp the needs of our customers quickly and efficiently. We continuously convert them into marketable, profitable products and services within our core competence.
Guideline 3:
We support our business partners in a goal-oriented, friendly and fair manner.
Guideline 4:
We make decisions in the interests of the company and adhere to the agreed rules and regulations.
Guideline 5:
We treat each other fairly, respectfully and with mutual respect. We attach particular importance to the satisfaction and motivation of our employees.
Guideline 6:
We are quality-conscious, qualified and value-oriented.
Guideline 7:
We actively strive for optimization and continuous improvement.
Guideline 8:
We promote the professional and personal development of our employees.
Guideline 9:
We act and lead in a team- and process-oriented manner. We delegate and take responsibility and address the completion.
Guideline 10:
We inform each other and practice open, value-oriented and personal communication.
Guideline 11:
We protect our environment and our resources sustainably. We are aware of our social responsibility.
Guideline 12:
We comply with legal regulations.
A strong, good and value-based employer
